Carol Vilchez-Smith, PHR · HRBP · People Operations Leader · Career Coach

Career coaching, resume writing, and LinkedIn strategy.

I've screened thousands of applications as the person doing the hiring. I know what gets a resume pulled from the pile, and what gets it filtered out before a human ever opens it. I'll rebuild yours so it clears both.

Client result

"I had so much anxiety rewriting my resume after being at a company for over 7 years. Carol talked me through each role and made it easy to extract the information from me so that my resume had more substance. I went into my job search feeling more confident!"
— Aubrey Castro, Customer Experience Quality Analyst, Luxury Retail

Services & pricing

Pick the level of help you need.

Every engagement starts with a free 30-minute discovery call so I can see your documents and understand the roles you're chasing.

Starter

Audit only, if you'd rather do the writing

$75/hr
  • You do the writing: Resume and LinkedIn scored, with a ranked fix list and what each fix is worth
  • ATS parse check and keyword gap analysis against your target roles
  • One call to walk it through

Add-ons

Add-on to either package

Interview prep & company research

$99 / interview cycle

For each cycle: competency-based practice, panel research, comp benchmarking and offer negotiation.

Anthropic · Claude Cowork setup

Put AI to work on your search

$129

I set up Claude Cowork on your machine, then build the skills that do the repetitive parts for you: tailoring a resume to a posting in minutes, researching a company and your interviewers before the call, and running mock interviews you answer out loud.

How it works

Four steps, two weeks.

1

Discovery call

Free, 30 minutes. We scope your target roles and where your materials fall short.

2

Baseline scores

Within 48 hours. Resume and LinkedIn graded, and game plan on the rebuild reaches.

3

Intake session

Competency by competency, we pull the scope and numbers you can defend.

4

Build and revise

Draft in 5 business days, one revision round, free 30-day check-in.

Why me

Three perspectives in one coach.

Writer

Professional resume writer

Crafting, restructuring, and rewriting your application documents from the ground up.

Coach

Career coach

Job search strategy, interview prep, and due diligence on the companies you're targeting.

Insider

HR & recruitment consultant

Hiring-side critique of layout, wording, and ATS compliance, from someone who ran the process.

What's included

The work, in detail.

Resume audit & critique

Line-by-line feedback on the draft you already have. You'll get specific notes on what to cut, what to quantify, and where a recruiter's eye stops.

Line-by-lineATS complianceFormattingKeyword gaps

Full rewrite

A complete overhaul of phrasing, tone, and achievements. I turn task lists into outcomes and move the results a hiring manager actually cares about into the first third of the page.

PhrasingToneAchievementsStructure

LinkedIn profile optimization

Your profile rewritten to match your refreshed resume, so recruiters searching for your skills actually surface you and find one consistent story when they click.

HeadlineAboutExperienceSearch keywords

Cover letter drafting

Tailored companion letters written for a specific role and company, not a template with the name swapped out.

Role-specificTone matchingCompany research

Intro to Anthropic products

A working session on Claude Chat, Cowork, and Design, plus initial user setup. I'll get you past the blank prompt box and into the workflows that save you hours, the same way I built them for a 650-person People team.

Claude ChatCoworkClaude DesignAccount setupFirst workflows

Fractional People Ops & AI fluency

For companies: project and fractional engagements across compliance, leave, performance cycles, and AI workflow builds for People teams. See the full portfolio for the track record.

Fractional HRAI workflowsProcess rebuildsTeam training

My mission is simple. To help you approach your job search with confidence and land the role that's right for you. I'll be straightforward about what's working, what isn't, and where your approach needs to improve.

Book the discovery call.

Thirty minutes. You'll leave knowing what to fix first.

Pick a time Email me